Shipping policy

Shipping Policy

1. Where We Ship
We currently ship to all addresses within the United States.

2. Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email as soon as your order is placed.

3. Delivery Time
Once your order has shipped, delivery takes 5–10 business days, depending on your location.
Please note that delivery times are estimates. During peak seasons, holidays or severe weather, shipping may take a little longer.

4. Shipping Costs
Shipping costs are calculated and shown at checkout before you complete your purchase.

5. Order Tracking
When your order ships, you will receive an email with your tracking number so you can follow your package until it arrives.

6. Shipping Address
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible at froostguardco@gmail.com. We can update the address only if the order has not shipped yet.

7. Lost or Delayed Packages
If your order has not arrived within 15 business days of shipping, please contact us at froostguardco@gmail.com with your order number and we will help you right away.

8. Damaged Items
If your order arrives damaged, please email us at froostguardco@gmail.com within 7 days of delivery with your order number and a photo of the item, and we will make it right.

9. Contact
For any questions about shipping, contact us at froostguardco@gmail.com