Legal notice

Contact Information

Business name: Winterly
Email: froostguardco@gmail.com
Phone: +1 704-934-1743

Customer support hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time)
We reply to all messages within 24–48 business hours.

Questions about your order?
Please include your order number in your message so we can help you faster.

Returns and refunds:
Winterly offers a 30-day money-back guarantee. To start a return, email us at froostguardco@gmail.com with your order number and the reason for your return.

Shipping:
Orders are processed in 1–3 business days and delivered in 5–10 business days, depending on your location.